FAQ
🌸 General Questions
Where is your store located?
You can pick up your order at our shop located in 2058 County Line Rd, Huntingdon Valley, PA 19006.
What are your store hours?
Our pickup hours are [Days and Time]. Please pick up your order during these hours.
💐 Orders & Customization
Can I customize a bouquet?
Yes! We can create custom arrangements based on your preferred flowers, colors, or occasion. Please contact us or select a custom bouquet option on our website.
Will my bouquet look exactly like the photo?
We try to match the arrangement as closely as possible. However, flower availability may vary depending on the season.
Can I include a message with my order?
Yes, you can add a personal message during checkout and we will include it with your bouquet.
How far in advance should I place my order?
We recommend placing your order at least a few hours in advance to ensure availability, especially on busy days.
🏬 Store Pickup
How does store pickup work?
- Place your order online.
- Choose Store Pickup at checkout.
- Select your preferred pickup time.
- Visit the store and collect your flowers.
How long will my order be held for pickup?
We typically hold orders for 24 hours unless otherwise arranged.
Can someone else pick up my order?
Yes, just provide their name in the order notes or confirmation email.
🌹 Flower Care
How do I keep my flowers fresh longer?
- Trim the stems slightly before placing them in water
- Change the water every 1–2 days
- Keep flowers away from direct sunlight and heat
How long do flowers usually last?
Most fresh flowers last 5–7 days with proper care.
💳 Payments & Orders
What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.
Can I cancel or change my order?
Yes, as long as the order has not been prepared yet. Please contact us as soon as possible.
What if I have a problem with my order?
Please contact us within 24 hours, and we will do our best to resolve the issue.